Postal Services

Faculty and Staff Mailroom Procedures

The Limestone University Mail Center strives to provide high-quality customer service and fast and efficient mail delivery. The Mail Center operates under the guidance of the Vice President of Finance and Administration, providing a vast array of postal services to all on-campus Limestone students, faculty, and staff. The Limestone Campus Mail Center is located on the first floor of the Hines & Riggins Center.

USPS (United Postal Services)

Faculty/Staff Mailroom

Mail Delivery

All Faculty and Staff boxes are located on the 1^st floor of Dobson Center. These boxes are accessed by key. You will need to use the key provided to check your mail daily. Generally, mail arrives at the Campus Mail Center between 2 p.m. and 3 p.m. each day. After the mail is sorted, it will be delivered to the faculty/staff mailroom and placed in the mailboxes. 

Outgoing USPS All outgoing mail is picked up from the Campus Mail Center, located in the Hines & Riggins Center, at 3 p.m. Please make sure you allow plenty of time for mail to be metered. Mail brought to the Campus Mail Center before 3 p.m. will be processed for the afternoon mail pick-up. Any mail brought after 3 p.m. will be sent out the next business day.

Outgoing mail can also be sent out using the mail drop box at the faculty/staff mail room in Dobson Center.  The mail in the drop box will be picked up at 2:30 p.m. daily. Any mail placed in the drop box after 2:30 p.m. will be sent out the next business day.   Any time-sensitive mail should be brought to the Campus Mail Center daily to ensure it is mailed out that day. For the best possible service, remember to address properly. Include your name or department in all outbound mail to ensure proper departmental charges are made.

Special Handling Mail that requires special handling, such as express mail and certified mail, must be brought to the Campus Mail Center and handed to a clerk. Please do not drop mail requiring special handling in the drop box unless it is marked for special services.

Preparing Mailings

Return Address Your return address is very important. The return address is how we bill your postage. “Limestone University, 1115 College Drive” is insufficient; the department name or the name of the individual mailing the letter must be on the envelope. This will speed up the delivery of your mail. If it is unclear who is sending the mail piece, we will be forced to open the letter and return it to the sender to be re-addressed.

Non-Limestone Related Mail Charging personal mail to Limestone University accounts is not permitted. For personal mail, postal stamps may be purchased, and packages mailed at any time during normal business hours on a cash-only basis.

Outgoing Metered Mail: If you have over 10 outgoing mail pieces, please wrap them with a rubber band. Not only does that help the Mail Center in sorting the mail, but it also eliminates the risk of campus mail being metered and mailed out, saving both time and money. International mail should be kept separate as it requires more than regular first-class postage. If you want your pieces to be sealed, the flaps must be down, and the insert must be completely in the envelope (we can only seal letter-size envelopes). The sealing process of the machine does not always seal well, so if you have a large mailing, the Mail Center would suggest hand-sealing the letters. If you choose to use the Mail Center’s sealer, we cannot be responsible for the envelopes not being sealed properly.

Size: Make sure the size of your letter fits the size of the envelope. When you over-stuff an envelope, there is a greater risk of the envelope ripping and losing your letter. Remember, if it does not fit, don’t force it. Also, check the address showing on the window envelopes to make sure the complete address is showing, or else it will be returned by the post office. This procedure will save time and money. The size of a letter or postcard will determine how much your mail piece will cost. The minimum size of a postcard is 3½ inches by 5 inches. The maximum size is 4¼ inches by 6 inches. Anything over that size will be posted at first-class letter rate. 

Packages

Shipping Packages

All department package shipments will be processed through the Campus Mail Center, located in the Hines & Riggins Center. We will send these packages the most economical way unless instructed to ship using a certain carrier. The shipping carriers used by the Campus Mail Center are USPS, UPS, Federal Express, and FedEx Ground. UPS, Federal Express, and FedEx Ground do not have a scheduled pick-up time at the Campus Mail Center; therefore, pick-up times are scheduled based on the time of day the package is received. Please keep in mind that same-day pickup service is not always available. The earlier the Mail Center receives your package for shipment, the better the chances of getting the same-day pickup. USPS packages are picked up by USPS daily at 3 p.m. 

Receiving Packages

All incoming packages are delivered to the Campus Mail Center in the Hines & Riggins Center.  We will be implementing the use of smart lockers for package pick-up. When a package is received, it will be scanned and placed in a locker for pickup.  You will receive an email with a QR code that can be scanned at the kiosk located within the locker bank.   Once the QR code is scanned, the locker door that contains the package will open, and you can retrieve the package.  Alternatively, you can use the 6-digit PIN code to open the locker – just hit the "Enter manually" button on the kiosk and enter the PIN on the next screen.  The process will work like Amazon, Walmart, or similar package pickup systems. There will be a time limit placed on the locker use.  If a package is not retrieved from the locker within 72 hours of receipt, it will be removed from the locker, and you will then have to pick it up through the window at the Mail Center during regular operating hours, thus limiting the times that it can be picked up.

Large packages not fitting into one of the smart lockers will be held in the mail center and must be picked up in person during regular operating hours.  

Mail Center Hours of Operations:                                      Locker Access Hours

Monday-Thursday, 9 a.m. until 4:30 p.m.                           Monday-Thursday, 6 a.m. until 12 a.m.        

Friday, 9 a.m. until 1 p.m.                                                           Friday-Saturday, 6 a.m. until 2 a.m.